Our Reservation & Cancellations Policies

Please read our reservation policies below & call 719-486-8114 to make your Cookhouse reservation. Sleep yurts can be booked online via the Sleep Yurts page.

Reservations

• Reservations are required for all Cookhouse dining experiences and Sleep Yurt rentals.
• RESERVATIONS REQUIRE A CREDIT CARD AND CONFIRMATION OF YOUR RESERVATION by a Tennessee Pass staff member.  Your credit card is not charged until your visit with us, or in the unlikely event of an unresolved cancellation issue.
• YOU CANNOT MAKE A RESERVATION by leaving a phone or an email message for us – even if you are returning a call about a potential reservation.  All reservations will receive an email confirmation. 
• Entree selections for Cookhouse dinners must be made at least 72 hours in advance of your reservation date.

Cancellations

• Cookhouse dinner reservations require cancellation by phone at least 72 hours prior to your reservation date. If cancelled less than 72 hours prior, you may incur a cancellation fee.
• Sleep Yurt reservations require cancellation by phone or email no less than 7 days before your stay. Cancellations made less than a week prior may be subject to cancellation fees.

Sleep Yurt reservations require cancellation by phone or email within the following times:
• 15 days or more before stay – 100% refund available 
• 14 days or less before stay – 50% refund available. 
• Within 7 days – no refund available

Check-in & Arrival

• Cookhouse dinner guests meet at the Nordic Center before 5:30 pm.
• Cookhouse lunch guests should plan on arriving at the Nordic Center at least 30 minutes before their seating time.
• Sleep Yurt check-in is best taken care of between 2:00 & 3:00 pm, especially if you are planning on dinner at the Cookhouse that same evening.

PLEASE CALL 719-486-1750 if you cannot arrive at the Nordic Center by 3:00 p.m. for your Sleep Yurt check-in, as special staffing arrangements will need to be made.

Thank you for understanding and complying with our reservation & cancellation policies.  Your cooperation helps us manage our wait lists and keeps food waste to a minimum!

What to Expect

• Reservations are required for both lunch and dinner at the Cookhouse, and for the Sleep Yurts as well.
• Dinner at the Cookhouse is $125.00 per guest (excluding tax, gratuity, & alcohol).
• Cookhouse dinner guests are to check in no later than 5:30 pm at Tennessee Pass Nordic Center (located in the same parking lot at Ski Cooper).
• We accept cash and all major credit cards.
• It is a 1 mile ski or hike to the Cookhouse, and it is only a 300ft elevation gain over that mile.
• The elevation of the Nordic Center is 10,500ft, and the Cookhouse is 10,800 ft.
• The road to the Cookhouse is a rough, high clearance forest service road in the summer, and a wide, smooth, groomed trail in the winter.
• You will need a waterproof snow boot, or sturdy hiking shoe for the trek to the Cookhouse if you are not skiing. You will need warm and dry clothing as well!
• If you are unable to make the ski/hike to the Cookhouse for some reason, we are happy to provide a ride – side by side or truck in the summer, or snowmobile in the winter for additional $10 one way, $20 round trip per person.
• Trail fee and any necessary rental gear IS INCLUDED with Dinner (not lunch). Headlamps are also provided!
• We seat up to 40 guests at the Cookhouse.
• We do not have a children’s menu for the Cookhouse.
• The Cookhouse is “off the grid,” heated by woodstove, and lit by candles and propane lanterns. There is an outhouse, and hand wash at the Cookhouse.
• We do not allow dogs in the Cookhouse.