Frequently Asked Questions
F.A.Q’s
Cookhouse
Q: Can I book the Cookhouse online?
A: No, all of our meal reservations are call to book only. If you would like to book dinner or lunch, please call this number to make a reservation: 719-486-8114.
Q: Where do I find the menu?
A: Entree choices can be found at the links below. Dinner menu: https://www.tennesseepass.com/cookhouse/dinner-at-the-cookhouse/ Lunch menu: https://www.tennesseepass.com/cookhouse/lunch-at-the-cookhouse/
Q: How do I submit my entree orders?
A: Please call 719-486-8114, or text 719-293-3939 with name, date of reservation, and entrees.
Q: What’s the max amount of people I can book at the Cookhouse?
A: You can book up to 10 people per table. For each reservation, there can be no more than two tables booked. If you would like to book more people than that, you can do a private buy-out of the Cookhouse. Email info@tennesseepass.com for more information.
Q: How early do I need to arrive?
A: We recommend getting to the Nordic Center to check in for dinner at least 45 minutes before your meal time. If you’re a party that needs extra time, give yourself plenty of time. It’s better to be early and take in the views, rather than rushing to get up to the Cookhouse if you are late. Remember, your reservation includes rentals and trail passes for the entire day, so feel free to come early and experience nature.
Q: What’s your cancellation policy for Cookhouse lunch or dinner?
A: Cookhouse dining reservations must be changed or canceled at least 72 hours before your reservation time in order avoid cancellation fees. The cancellation fee is $75 per person for dinner and $25 per person for lunch. If you have a private party booked, there’s a thirty day notice for cancellation to avoid a penalty. The penalty is dependent on the amount of people in the private party.
Q: Can I drive to the Cookhouse?
A: We do not allow our patrons to drive to the Cookhouse. We encourage you to cross country ski or snowshoe the one mile to the Cookhouse and there are rentals available. You are also welcome to hike.
Q: Can I get a ride to the Cookhouse?
A: If you require special assistance to get to the Cookhouse, this can be arranged in advance. The cost is $10/person, each way.
Q: What should I wear?
A: There’s no dress code. The backcountry, close-to-nature atmosphere of the Cookhouse means the looks are casual and laidback. If you feel like getting fancy, we love that too. Dress in layers for the one mile walk up and down. Keep in mind the temperature can drop after dinner when the sun goes down. Most people dine in their ski boots. If you’re snowshoeing, wear snow boots. We do not rent snow pants, gloves, or jackets. We do have some Swix brand outerwear for sale at the Nordic Center. If you’re looking to get outfitted in downtown Leadville before coming, check out Community Threads or Leadville Outdoors on Harrison Ave for the essentials.
Q: Do I need to bring my own headlamp?
A: If you have a headlamp, feel free to bring it. We do provide complimentary headlamps at the Nordic Center to wear up to the Cookhouse. These must be returned to the Nordic Center at the end of the night.
Q: I left a voicemail and it’s taking awhile for someone to call me back.
A: If you’ve left a voicemail, your call will be answered in the order it was received. You may not recognize the number calling you back. Be courageous and take the call. Please avoid calling us repeatedly. We only have one reservation agent on at a time and during our busy seasons we will likely receive over 100 phone calls in a single day.
Sleep Yurts
Q: How do I book a sleep yurt?
A: You can book a sleep yurt online here: https://www.tennesseepass.com/sleep-yurts/ reservations-experience/
Q: What’s the maximum amount of people in the each yurt?
A: The yurts sleep six people. Infants and children are part of this head count.
Q: What utilities are in the sleep yurts?
A:
-Propane stove top for cooking
-Pots and pans for light cooking and serving
-Solar-powered lights
-Fresh water carried in by yurt attendants
-Dining table & six chairs
-Stocked with complimentary coffee, hot chocolate, and cider
-Heated by soapstone woodstove
-Plenty of firewood
-Handcrafted log beds
-Down comforters
-Universal-sized down booties, two pairs
-Bathroom is an outhouse with composting toilet
-Magnetic chess set
-Pen and paper
-Small first aid kit
-Guest book
-No power, so optional to bring cellphone charging block
-No wi-fi For more detailed information about the sleep yurt experience, please read our Reservations & Experience page fully: https://www.tennesseepass.com/sleep-yurts/reservations-experience/
Q: What is the cancellation policy for the sleep yurts?
A: If you cancel at least 15 days in advance, then you will receive a full refund. If you cancel your reservation between 7-14 days in advance, then you will receive a 50% refund. If you cancel within seven days, there is no refund available.
Q: What about breakfast?
A: You are welcome to use the stove top to cook your own meal. Our yurt attendants will bring one cooler up per group. Another option for breakfast is the Nordic Center, which is a one mile ski away at the base. It’s open at 9 am-5 pm, seven days per week, and it works well to go there when you check out. There are breakfast burritos and paninis, along with house made soup. There’s also an espresso machine providing hot drinks and good times.
Q: Can I have dogs in the yurts?
A: No pets are allowed in the yurts. Service animals are allowed per Colorado law, which must be with the owner at all times, leashed and never allowed on the furniture. We do not allow emotional support animals, which are not recognized as service animals under Colorado law.
Q: Where can I stay if the yurts are booked?
A:
-The Delaware (719) 486
-1418
-Leadville Motor Lodge (970) 914-1109
-Timberline (719) 212-9981
-Freight (719) 293-1053
Q: Where else should I eat?
A:
-Mineral https://mineral1886.com
-The Famous https://thefamousleadville.com
-Treeline https://treelinekitchen.com
-Quincy’s https://www.quincyssteakandspirits.com
Q: I’d like to purchase a handmade Tennessee Pass mug.
A: The mugs are made by local potter Katie Anderson of Hello Fern (https:// www.helloferncreations.com). You are welcome to purchase them in the Nordic Center or through your server at the Cookhouse. We unfortunately cannot ship them.
Q: What’s there to do in Leadville?
A: Check out our Welcome to Leadville part of our website for more local recommendations and our favorite picks: https://www.tennesseepass.com/nordic-center/welcome-to-leadville/
Nordic Center
Q: What are the Nordic Center hours?
A: 9-5 pm, seven days a week during our season from Thanksgiving to early April.
Q: Where can I book a Nordic ski lesson?
A: Please call the Nordic Center phone at least 24 hours in advance: 719-486-1750 or email your availability to info@tennesseepass.com.
Q: How do I obtain trail information and ski conditions?
A: The Grooming Report is on our website, which we update each week. For more specific questions, feel free to call the Nordic Center.
Q: Do I need a trail pass to ski Fish Flats?
A: Yes, you need a trail pass to ski any of our trails. You can find prices here: https:// www.tennesseepass.com/nordic-center/rates-lessons/
Q: Do I need a reservation to rent cross country ski’s?
A: There is no reservation needed to rent our ski equipment and snowshoes. We have plenty of gear, but it is first come, first serve.
Q: Are you connected with Ski Cooper?
A: We are neighbors and share a parking lot with Ski Cooper. If you are interested in downhill skiing, they are a local’s favorite and the price is right. Tennessee Pass has been privately owned by Ty and Roxanne Hall for 25 years. Check out our Meet the Owners page to learn more: https://www.tennesseepass.com/meet-the-owners/